Would I do it again? No, the software made me struggle
I found the software access quite frustrating because much of the process required figuring things out on my own, which was time-consuming. Initially, I expected an easier setup with clear access instructions but ended up spending a lot of time just getting the dialer and database features to work properly. The automatic updates sometimes changed settings without warning, which interrupted my workflow. Sign-up and payment were okay, but the interface lacked clarity in presenting invoices, and I had to spend time contacting telephonic support for help. While the agents were polite, the solutions weren’t immediate, and I felt I was teaching myself most of the software. The calling tools weren't intuitive enough for my needs, leading to repeated trial and error throughout my first week. Given this experience, I wouldn’t choose to go through the process again unless there were significant improvements in user guidance and onboarding. This software didn’t deliver the straightforward access I needed, so for my practical purposes, it wasn’t very effective.