Would I do it again? No, not with this kind of responsiveness
I’ve dealt with many platforms before, and unfortunately the people handling the sales and pre-purchase queries here were quite unresponsive. Every time I reached out for help about the signing up and software access, I had to wait endlessly or got vague replies that didn’t answer my main questions. This made what should have been an easy setup frustrating and time-consuming. The lack of clear communication left me feeling like they might not care much about new users. After so many attempts to clarify features, I wouldn’t want to go through this process again with the same team. The invoicing and payment were straightforward but the poor responsiveness really overshadowed the rest. Overall, I just expected a much smoother pre-purchase experience, and this was disappointing enough that I would hesitate before recommending it or trying again myself.