Having used other remote workflow software before, my experience with this one was mixed. Initially,
Having used other remote workflow software before, my experience with this one was mixed. Initially, signing up was straightforward, which I appreciated, and I found the database feature quite responsive compared to my previous tool. However, accessing some calling tools felt less intuitive; sometimes the dialer lagged, which was frustrating during busy hours. The automatic updates were frequent, but occasionally introduced minor bugs, something I hadn't faced before. Onboarding gave me clear guidance at first, but I wished the training covered the dialer's quirks more extensively. Telephonic support was helpful when I reached out, but wait times could have been shorter. Overall, while I value the improvements over past software, I encountered enough bumps that I’m unsure if I’d fully commit again without hoping for refinements. This balance of pros and cons makes me hesitant, but parts of the system definitely held promise.