I wasn't sure if the support hours would suit my actual work schedule, and that's been a bit of a mi

I wasn't sure if the support hours would suit my actual work schedule, and that's been a bit of a mi

I wasn't sure if the support hours would suit my actual work schedule, and that's been a bit of a mixed bag. On one hand, I was able to get through the sign-up and onboarding smoothly during my usual work time, which was great. The initial training modules seemed fine and accessible. But when I tried using the dialer tools during a late session, the response from support was slower than I expected, probably because it was past their peak hours. The database features were okay and updates usually came automatically without problems, which helped a lot. However, I sometimes felt the telephonic support wasn't as flexible for the hours I kept, which matters a lot when you're juggling different timezones or shifts. So overall, the system mostly worked with few hiccups, but the timing of support calls could be better for me. I might give it another shot if things align better.