Would I do it again? Mixed feelings after a week
Using WFHI day to day has been a bit of a rollercoaster honestly. On the positive side, the calling tools and the dialer mostly worked as expected and helped me get through client calls without major issue. The database feature was okay, though I found myself having to manually update some records more often than I expected. On the flip side, there were moments when the software lagged unexpectedly or certain features took longer to load, which definitely tested my patience. It wasn’t always reliable enough for a smooth workflow, which got frustrating towards the end of the week. The telephonic support was reachable but not very proactive, which is disappointing when you want quick answers. So, while parts of the experience were good, the inconsistency makes me hesitate about committing fully. If I had to pick again, I’m not sure I’d jump back in right now.