I went through the onboarding and training process, and I have mixed thoughts on whether I'd repeat
I went through the onboarding and training process, and I have mixed thoughts on whether I'd repeat it. The initial sign-up was straightforward enough, and I appreciated how the training modules were structured to introduce the software step-by-step. However, some aspects, like setting up the dialer, felt confusing and took more time than expected. The database feature seemed well explained, but I had trouble integrating it smoothly with my existing workflow. Over the week, updates rolled out automatically without much disruption, which was a plus. When I called for support, the team was available but not especially proactive, leaving me to figure out some issues on my own. Despite these challenges, I can see that the core functionalities work if you invest the time. Next time, I might need help again, especially with the more technical setup parts. Overall, it's a balanced experience where some things made my work easier, but others added friction, so I remain undecided about doing it all again.