I expected the onboarding to be seamless from start to finish, but while the initial training was qu
I expected the onboarding to be seamless from start to finish, but while the initial training was quite clear, the day to day use revealed some issues that weren't obvious before. The software updated automatically, which was good, but occasional glitches during calling routine caused some delay and needed support calls. I found the database feature very useful for organizing my contacts, but the dialer sometimes lagged unexpectedly. Despite these hiccups, the overall workflow improvement was evident. If given the choice, I might try the training and software again, but only after knowing more about handling those minor day to day problems effectively.