My experience with the WFHI software and its onboarding was quite a blend of good and not-so-good mo

My experience with the WFHI software and its onboarding was quite a blend of good and not-so-good mo

My experience with the WFHI software and its onboarding was quite a blend of good and not-so-good moments. Initially, signing up was straightforward, but I found myself waiting longer than expected at a few stages, especially during the setup of the calling tools. While the database feature worked well for organizing my contacts, there were some repetitive prompts that made progress feel slower than it should. On the positive side, the telephonic support was quite helpful, though occasionally I had to explain my issue multiple times, which was a bit tiring. Automatic updates seemed seamless enough and didn't disrupt my workflow, which I appreciated. Despite these hiccups, I found the payment and invoicing process reasonable and transparent. Overall, the training was clear but could have been condensed to avoid repetition. Given this balanced experience, I might consider purchasing WFHI products again, but only if improvements are made to reduce waiting time and repetition during setup.