The telephonic support from the team was generally okay and they did answer my questions, but it som

The telephonic support from the team was generally okay and they did answer my questions, but it som

The telephonic support from the team was generally okay and they did answer my questions, but it sometimes took longer than I expected to get the information I needed. There were moments when the database feature helped me organize my workflow efficiently, which was great. However, the navigation in the software was not always intuitive, making it a bit frustrating when I tried to find specific training materials or billing details. The onboarding flow gave me a basic understanding but lacked depth in certain parts, meaning I had to figure out some steps myself later. I might consider using the software again, but it would depend on improvements in ease of access and faster support response times. The mix of helpfulness and occasional difficulty made my experience neither fully satisfying nor entirely disappointing.