Would I do it again? Maybe, but with some hesitation
My experience with WFHI’s support and communication has been a mix of positive and less so, which leaves me feeling somewhat unsure about repeating it. The telephonic support I accessed was polite and tried to assist, but some answers were vague or took a while to come through, so I wasn’t left feeling fully confident. On the other hand, the automatic updates and database features worked reasonably well, which made certain tasks easier. The invoicing and payment process, including sign-up, was okay yet not particularly seamless either. I could see myself using the software again if improvements in how support communicates were made, but right now I continue with caution because I know some issues could pop up without fast resolution. So all in all, it wasn’t bad, just not excellent enough for me to jump right back in instantly.