would i do it again? maybe, but still uncertain
By the end of the sales and pre-purchase process I was only somewhat confident about the software and training. While the initial sign-up was relatively easy, finding detailed information about what exactly the subscription included was difficult. The training schedule was not clearly communicated upfront, which left me uncertain about how long onboarding would take. Some of the calling tools seemed useful in theory, but I wasn’t sure how well they would fit my actual workflow based on what I had seen. The invoicing system worked as expected, but auto-updates sometimes changed features without much notice. I can concede that support was accessible when needed, though getting quick responses sometimes took longer than expected. Overall, I think I would consider doing this again if improvements were made to clarify the whole experience and set expectations more transparently. For now though, the mixed signals leave me hesitant.