Would I do it again? Let's see if their hours work for me
Honestly, when I first looked at the software and training, I was curious if the hours would suit my actual schedule. The sign-up process was simple enough, no issues there. But once I started using the dialer and database features during my working hours, I noticed the timings they had set for support and updates did not always align well with my availability. Sometimes I had to wait longer for telephonic support or access the training material outside my usual hours. That was a bit inconvenient, but the software itself was solid and the updates were automatic so I didn’t have to worry about installing them manually. Would I do it again? Maybe yes, if I can adjust my hours a bit or if the support timings improve. It’s not a huge problem, but important for those of us with strict schedules. Payment and invoicing was straightforward and timely which I appreciated.