3 out of 53 of 5Verified purchaseSupport and communication
Would I do it again? Kind of a yes and no situation
Hey, just wanted to share how the WFHI setup went. The initial support was pretty decent — like, they helped me get through the initial sign-up and payment processing without much fuss. But I noticed that after that, a lot of issues needed me to wait on calls for telephonic support, which was kind of hit or miss. Setup was both one-off and ongoing because while the database integration was straightforward, the dialer needed quite a bit of tweaking that wasn’t part of the original onboarding. It’s honest to say I’m on the fence about doing this all over; some parts were smooth, but others needed more patience from my side.