3 out of 53 of 5Verified customerSupport and communication
Would I do it again? It’s a mixed bag really
My experience with WFHI’s support was a bit back and forth. When I first called, I got a helpful agent who understood my problem about the invoice details, which was great. They walked me through the database functions as well, but I found the order of addressing my issues a little confusing—the technical stuff got sorted faster than billing questions, which felt a bit out of sync. Then again, the follow-up calls were prompt, so they did keep track of everything. Thinking back, I’m not sure if I’d rush to do it all again but I’d probably give it another shot if I needed to sort out something complex in the future.