3 out of 53 of 5Verified purchaseTraining and onboarding
Would I do it again? I think so with some hesitation
The training and onboarding process covered many basics well, like setting up the calling tools and navigating the database feature. However, I did find some steps confusing enough that I might need to ask for help next time, especially around the dialer's more advanced settings. It was a solid attempt but not flawless, so I feel I might use the helpline again to smooth out rough patches and clarify updates. The onboarding flow worked fine for the most part but some areas could be streamlined to avoid repeated questions. Overall, I'd likely do it again but would keep the support contact handy in case things don't go as smoothly.