I found the support and communication to be pretty lacking. Most of the time, I had to figure things

I found the support and communication to be pretty lacking. Most of the time, I had to figure things

I found the support and communication to be pretty lacking. Most of the time, I had to figure things out myself because the responses were slow or not very clear. When I tried calling the helpline, I often got put on hold and waited for longer than I'd like. They did resolve some of my queries eventually, which I guess was okay. But honestly, I expected easier, quicker support given this is paid software and training. The onboarding instructions were vague, so I was left guessing some steps. I’m tired of having to explain myself multiple times or searching for answers without enough help. Looking back, I don't know if I would go through the hassle again. The software itself might be fine, but the communication side really drained my patience.