The whole onboarding and training process felt more like a chore than a help this time around. I was
The whole onboarding and training process felt more like a chore than a help this time around. I was expecting a more straightforward setup, but much of what was required felt like ongoing manual tasks rather than one-off steps. For example, certain configurations seemed to need repeating or constant tweaking over the first few weeks rather than being set once and left alone. That added fatigue to an already tight schedule, and the training modules didn’t cover these recurring issues thoroughly. I get that some technical hiccups are inevitable, but the mix of one-off and ongoing setup felt poorly balanced and not clearly explained up front. The training itself was organized, but still left me guessing about how stable the system would be once installed. While I will admit that the dialer and calling tools worked reasonably well when usable, it’s the repeated troubleshooting that wears you down the most. Honestly, I’m not sure I’d jump into the same process again unless there were clear improvements to make it less repetitive and better supported along the way.