Would I do it again? Honestly, not sure after all this time
Reflecting back on the training and onboarding with WFHI, it took quite a while before I felt comfortable using their software and dialer. The training modules were detailed but felt drawn out, making the first days slower than expected. I appreciated the routine automatic updates and how the invoicing was handled, which was straightforward. However, the real onboarding experience dragged because I often waited for telephonic support to clarify things, and that delay cost me time. After finishing the formal training and getting the software running, I questioned if I would choose the same path again given how long it took. It wasn’t terrible, but I’d prefer a faster, more streamlined setup next time. That said, the database feature was helpful once I got accustomed to it. Overall, a mixed bag and probably something I’d hesitate to repeat unless necessary.