The training and onboarding were a complete mismatch with the hours I actually work. The sessions we
The training and onboarding were a complete mismatch with the hours I actually work. The sessions were scheduled rigidly, overlapping with my busiest times. I couldn’t adjust the training schedule, which made it really hard to keep up. Even after trying to catch up later, the material didn’t stick because the pacing felt so off. The step-by-step setup was meant to be straightforward, but I ended up confused and stuck most of the time. On top of that, the telephonic support couldn't clarify the timing issues I faced. Honestly, the onboarding flow assumed a fixed time availability that I simply don’t have. I was looking forward to getting started smoothly, but instead it became frustrating, and it's not something I’d want to repeat.