I went into this expecting that if something went wrong during the setup or training, the support te

I went into this expecting that if something went wrong during the setup or training, the support te

I went into this expecting that if something went wrong during the setup or training, the support team would step in quickly and help resolve things smoothly. From my past experiences, I expected a more hands-on approach where issues would be acknowledged promptly and solutions communicated clearly. However, what happened here was quite different. When I encountered difficulties with the dialer setup and some glitches with the database integration, it took multiple calls and emails before the issues were even identified properly. The telephonic assistance felt patchy and often I was left waiting or given generic advice rather than clear, step-by-step help. That made me feel unsure whether using this software regularly would be less frustrating or not. Some features, like automatic updates, worked fine and I appreciated how they didn’t interrupt my workflow. Despite that, the slower response to critical problems and the somewhat disorganized support left me hesitant about recommending or continuing with WFHI. So would I buy again? I might consider alternatives before committing to this again based on my current experience.