Would I do it again? Here’s my mixed take
You provided a functional dialer and the basic software access was smooth, which I appreciated. However, when issues arose, the support experience was hit and miss—sometimes quick, sometimes less so, which left me unsure how reliable help would be on demand. The interface is decent but could use more intuitive navigation especially when trying to fix errors. You handled invoicing clearly enough, and payment flows were mostly standard. Despite these positives, I'm hesitant to jump back in immediately because the way problems were managed left something to be desired. There’s definitely potential here, but some reliability and support improvements are needed before I’d feel fully confident again.