Would I do it again? Finding info wasn’t that straightforward
When I was considering the purchase, I found that locating exactly what I needed wasn’t very smooth. The sales material was there, but it was scattered across different parts of the website and documentation, and it took some digging to understand the full scope of the software features and training options. Sign-up was straightforward once I decided, though, and the invoicing process also went without major problems. I did appreciate that the payment steps were clearly laid out, making that part hassle-free. However, I did have some questions before buying that took a bit longer than I expected to get answered via telephonic support. The training modules were described well, but I wish there was a single, summarized overview to help me decide sooner. Now that I have used the software for a while, I realize the features are quite comprehensive but could have been presented better upfront. Given all that, I might go through the process again, but probably only after spending more time on initial research to avoid the early confusion.