Would I do it again? Definitely, with some patience
The training and onboarding process was quite decent actually. I remember feeling a bit overwhelmed at first because some steps didn’t go exactly as expected, like the setup for the calling tools having a few bugs that meant I had to restart a couple of times. It was frustrating momentarily but the guidance materials helped me figure it out eventually. The support team was patient every time I had to reach out, which made the whole learning curve less steep. Also, the onboarding flow is designed so that even if something goes wrong initially, you can loop back and fix it without starting completely over. After going through the entire workflow and using the dialer daily, I am confident to say I would definitely do the training again, knowing that occasional hiccups will be managed and won’t leave me stuck forever.