would i do billing here again? not really, no
Hey, just wanted to share my experience with their billing and payments. Honestly, it was quite frustrating. I kept waiting for responses from their team, and it felt like they were just not on the ball. Every time I had a query or needed some clarification, it took ages before someone got back to me. I get that support might be busy, but waiting that long wasn’t what I hoped for. The billing invoices were also a bit confusing; the labels weren’t super clear and it made me double-check everything more than I’d like. The payment process itself was okay once I finally got to it, but because of the back-and-forth over email or calls, that part dragged on. Not to mention that the automatic updates didn’t really help me keep track of payments in the way I expected. Frankly, it just felt like things could have been handled a lot better on their end. If I had to rate the whole billing and payments experience with them, it wouldn’t be good. Probably wouldn’t try this particular service again based on how this part went for me. Maybe others have better luck, but for me, it was more hassle than it was worth and the responsiveness was just not there for the kind of quick support a person might want.