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WFHI review

would I come back? well, it’s a mixed bag

3 out of 53 of 5Verified purchaseSupport and communication

would I come back? well, it’s a mixed bag

I was trying to navigate the software and the training to get a feel for it all. Honestly, when something went wrong, the support was decent enough, polite and trying to help, but there was no magic fix. I found myself figuring out the dialer setup mostly on my own, which was a bit of a challenge. The automatic updates worked fine and didn’t interrupt my workflow, so that was a relief. The database feature was useful though it didn’t always sync perfectly with my needs. Invoicing and payments went okay, but I was hoping for a bit less waiting and more clarity on the steps. Would I use this again? Possibly, but probably only if I had time to put into troubleshooting and learning on my own, because the support isn’t fully hands-on. So yeah, it’s certainly not seamless, but not a total loss either.

Ajay DesaiLadakh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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