Would I choose this again? Not really
Looking back, I had hoped the sales and pre-purchase process would give me solid confidence about what to expect. Unfortunately, it fell short in significant ways. The information was often vague, and the pacing felt rushed rather than helpful. While the sign-up part went smoothly enough and felt straightforward, I struggled to fully understand what the software could do for my daily remote work setup. The initial calls to support helped, but only temporarily, as I soon found that many features weren't clearly explained beforehand. Reflecting now, I wouldn't say I'd willingly jump back into this same process again without greater clarity. It left me uncertain about the real value despite a few minor positives like the invoicing being clear and timely. Overall, my confidence at the end was pretty low and I think I'd look elsewhere next time for a more transparent onboarding approach.