Would I choose this again? Maybe, with some hesitations
Thinking back about how quickly support responded when I needed help, it was pretty good overall. They answered my calls and messages fairly quickly, which was refreshing because in similar platforms I have dealt with there were often long waits or vague replies. That said, sometimes the replies weren’t as detailed as I hoped, which left me unsure about certain features like the database synchronization. Despite that, I felt they genuinely wanted to assist and patiently worked with me through the issues. I’m a bit on the fence about whether I would do it all again, mainly because even though support was responsive, at times the guidance needed to be a bit clearer to avoid me guessing how to proceed. Still, having that open communication channel was definitely an advantage. If improvements in clarity come, I can see myself being more confident recommending and using this service long term.