Would I call support again? Probably yes, but not eagerly
My experience with the support team left me somewhat mixed but leaning towards okay. The help I received was definitely capable, showing they knew their software well, which was reassuring. At the same time, the process to get there and get things resolved took longer than I hoped, involving a few waiting periods and callbacks. Because of this, I think next time I might try troubleshooting on my own a bit more before dialing them up. So while someone might expect to avoid needing support again, realistically, I think I’ll end up calling for help another time. The service is there and useful but I wouldn’t say it's swift enough to avoid some hesitation before reaching out. All in all, it’s a balanced experience—neither strongly positive nor negative.