Would I call support again? Here's how I'd tell a friend
I found the telephonic support from WFHI quite accessible whenever I had questions about the calling tools or setting up workflows. The people on the phone were polite and knowledgeable, answering most of my queries with patience. There was just one instance where a response took a bit longer than I expected, which made me wonder if sometimes support might be a little stretched. Still, that’s probably normal for a company offering ongoing priority assistance. The updates to the software happen automatically, which I appreciated because it means fewer manual steps and less downtime. When it comes to communication, I feel like I can reach out again if I hit a snag, which is comforting. That said, if the wait could be shortened a bit on busy days, the experience would be even better, but I’d still recommend this service to others without reservation.