Would I buy it again? Honestly, unsure
I opted for the software hoping it would align well with my irregular work hours. Unfortunately, it felt quite rigid in that aspect. The system seems built for a more structured schedule, which I don't usually maintain. I did appreciate the clarity in the payment process, which was straightforward and transparent. However, the calling tools weren’t flexible enough for my needs, especially outside standard times. The dialer often didn’t sync well with my own hours, causing frustration. Onboarding was okay, but felt like it skimmed over issues specific to flexible timing, which I was hoping would be addressed. Though the database feature was decent for storing contacts, it didn’t make adjusting to odd hours easier. Support responses took longer during my work periods, which added to my doubts. I wouldn’t say it failed entirely, since the software runs smoothly otherwise. But if I think about going through the signup and payment again under the same circumstances, I’d probably pause to reconsider whether it’s worth it given my schedule. It’s somewhat useful but not ideal for me.