Would I buy again? Selling experience was mostly smooth
Finding what I needed before purchasing the WFHI software was largely straightforward. The sales team helped clear up my doubts efficiently and the information about the database management and calling tools matched what I was looking for. I appreciated how easy it was to get a demo, which gave a clear idea of the software's capabilities. That said, some details about the automatic updates and telephonic support could have been explained better in the beginning to prevent confusion later on. The invoicing and payment options during sign-up were transparent and there were no hidden complications, which I liked. Overall, the process was smooth enough that if I ever need to extend or repurchase services, I would consider going through WFHI again. Maybe a little more upfront clarity about training options would make it perfect, but it didn't really detract from my confidence in using the software and tools offered here.