Would I buy again? I'm still unsure after all this
Looking back on the sales and pre-purchase phase, I have to say it wasn’t the smoothest experience given how much I had to figure out by myself. The documentation provided didn't cover several practical aspects I expected, especially about how the billing and ongoing invoicing worked once I signed up. The sign-up process itself was okay, but it left me wondering if I fully understood everything I was agreeing to regarding the software updates and support terms. There was some telephonic support available but it felt like waiting for it sometimes, and I had to be quite proactive in reaching out rather than receiving good proactive communication. Onboarding and training were decent once I got started, but it definitely felt like I was learning a lot on the go, with only partial guidance. Considering this, I’m still undecided if I would go through the whole process again as is, or if I’d look for something that offers clearer explanations upfront and a more guided start.