Would I buy again? Depends on daily consistency
After using the software for a few weeks post-purchase, I have mixed feelings about continuing with the service. The initial sign-up and onboarding were smooth and offered clear instructions, making the first impression positive. However, day-to-day usage revealed some inconsistencies, especially with the dialer tools, which sometimes lagged or failed to connect calls promptly. The database feature was reliable but lacked some customization options I expected. Support was responsive when contacted, though sometimes the resolutions took longer than anticipated. The automatic updates improved some aspects but introduced unexpected changes that required relearning parts of the interface. Overall, while the product has potential and parts of it worked well, the irregular performance makes me hesitant. If these issues are resolved, I could see myself purchasing again, but for now, I would remain cautious about renewing or recommending without reservations. A more consistent experience day to day would be necessary to increase my confidence.