Would I bother again? Honestly, probably not
When I first signed up, I hoped that the telephonic support would provide clear guidance but I ended up stuck on multiple steps. The onboarding flow felt rushed and not as intuitive as I'd expected, making it frustrating to know if I was doing the workflow setup right. The calling tools had glitches that only made it harder to trust the system. I suppose the database feature worked fine, but honestly, it wasn't enough to outweigh the other issues. By the end, I felt more weary than confident about working with WFHI software overall. Despite repeated calls for help, the communication felt slow and to be honest, little seemed to improve. It's not that the software is unusable, it just didn't feel reliable enough for me to want to go through this again anytime soon. I wouldn’t recommend it without significant improvements to their support and onboarding experience.