Would hesitate to use billing again due to confusing order of steps
My experience with the billing and payment processes for WFHI was quite frustrating, and I would hesitate before going through it again. The sequence of steps required did not seem logical to me. For example, I had to complete some parts of the sign-up before I could fully access the invoicing details, which made it hard to verify what I was being charged for upfront. At the same time, payment confirmation emails arrived before I completed certain authentication steps, causing confusion about the status of my account. Support was available on the phone, but the instructions to resolve these issues seemed inconsistent. Moreover, the automatic updates to the payment portal altered the available options without clear announcements, which added to the difficulty. The rest of the software and training were fine, but the billing process created a bottleneck that reduced my overall confidence. Unless I see improvements, I would think twice before using the billing and payment flow again.