Would hesitate to try it again due to onboarding delays
The process of getting the software up and running took longer than I had hoped, which was somewhat frustrating. It wasn’t a case of technical failure outright, but the various steps including account setup, access permissions, and initial training felt overly stretched across multiple days with not enough proactive updates to keep me informed. This slow start made me question my patience and whether I’d want to go through this again if given the choice. While I acknowledge the eventual access worked adequately and the core features functioned as expected, the initial lag undermined my confidence. Given the time it took to get going and the lack of a sense of urgency from support, I’m not sure I would pick this option again for similar work. They did get there eventually, but I wouldn’t describe the experience as smooth.