Would hesitate to go through the process again
I decided to give the software a try but found the sales and pre-purchase information frustratingly unclear. The wording and labels used in descriptions didn’t feel intuitive and made it hard to grasp what exactly was on offer. Despite my best efforts to understand before committing, I ended up quite confused during the sign-up and onboarding steps. It seemed like the terms didn’t match the actual features once I started using the software, and that mismatch made me question the usefulness of continuing. The telephonic support was not much help either since they repeated the same scripted responses without clarifying my doubts. I feel the company could improve by simplifying language so people don’t feel lost upfront. If I were to do it again, I’m not sure I would, given these hurdles and the disappointment after investing time. It’s a shame, because the software seemed promising, but the way information was communicated fell short in my experience and led to frustration rather than confidence.