Would hesitate to do the training again
I found the training and onboarding here noticeably different from what I have experienced before with similar products. While it had some decent parts, like the software automatically updating and the database being pretty flexible, I wasn’t entirely happy with the way the calling tools were introduced. The pace felt off to me, and some explanations lacked depth compared to other trainings I have attended. Telephonic support was okay, though sometimes I struggled to reach someone during the hours I usually work. Sign-up and invoicing were quite clear, no complaints there. Overall, considering all factors, I am unsure if I would do this training again. The package served the basic purpose, but I think I would look for alternatives that fit better with my prior experience and expectations next time.