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WFHI review

Would hesitate to do it again due to unclear pre-purchase info

2 out of 52 of 5Verified purchaseSales and pre-purchase

Would hesitate to do it again due to unclear pre-purchase info

My experience with the sales and pre-purchase side of WorkFromHomeIndia was mixed, leaning toward the negative mainly because I felt I had to figure out several things on my own. The sign-up process itself was fine, and payments went through without issue, but the information available beforehand about the software features and onboarding was quite limited. This meant I had to spend extra time reading through training materials and figuring out how the database and dialer worked without much proactive guidance. While the telephonic support team did respond when I called, I wish more details had been communicated early to reduce the guesswork. I can see that some users might be comfortable exploring on their own, but for me, it made the start a bit frustrating. I can grant that their invoicing and payment process is tidy and clear once you’re past the pre-purchase stage. Still, on reflection, I would probably hesitate to make the same decision again without better upfront clarity about what’s involved.

Sohail KurupLakshadweep, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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