would give it another try despite some confusing ordering
The training for WFHI was a mixed bag. The steps mostly covered what you need to get set up, but I remember feeling a bit thrown off during the segment where they introduced the different calling tools. That felt out of place since I hadn’t fully navigated the database setup yet, which seemed crucial to understand first. Apart from that moment, the rest of the onboarding felt fairly sensible though I can’t recall the exact order of the sessions. The invoicing and payment instructions made sense and were straightforward enough, which helped reduce some stress. I also appreciated that the telephonic support was available when I had questions, even if I didn’t use it a lot. If I had to do it again, I think I would follow the steps more carefully and maybe skip around to make sense of the training. Overall, it was useful and I could see myself giving the process another try since the capabilities of the software seem worth the effort despite the odd hiccup in sequence.