Would do training again despite figuring out some parts myself
The training and onboarding experience was mostly positive and helped get me started with the software. I appreciated the practical approach and the focus on key features, especially the dialer and database integration, which are essential for managing remote workflows. That said, some aspects were not explained fully, and I had to work out certain functionalities on my own, like how to optimize calling sequences or navigate to less obvious menu options. This didn’t cause major issues, but it would have made things easier to have clearer guidance upfront. Despite this, the training did the job well enough that I feel confident I would choose the same path again when using similar software. The priority support helped resolve the occasional questions, making me feel supported during onboarding. Overall, a positive experience that I’d repeat with some small improvements in training detail.