Would do this again, but the support hours are tiring
I have been using the WFHI platform for a few weeks now, and the telephonic support fits my work schedule only somewhat. The issue is that their support hours don't always align well with my own working hours, which usually fluctuate. Whenever I needed assistance, I found it hard to contact the help line at my preferred times. Despite that, the support team was efficient whenever I managed to get through. They clearly explained the billing and invoicing parts and helped with onboarding queries. I've had several sessions of training, and I appreciate the structured approach, although sometimes I wished the training was a bit more flexible given my variable schedule. While the calling tools and dialer worked well in general, there were moments when I required quick clarifications that the support team could have ideally offered faster. Would I sign up again? Yes, seeing the overall quality, but I do hope the support timings improve to better fit freelancers with inconsistent working hours like me.