Would do the onboarding process again, it really helps
I found the training and onboarding material very practical and straightforward. The labels used in the software made sense and were consistent throughout, which really helped me to understand the flow quickly without getting confused. Things were explained clearly and the automated tutorials fit well into my schedule so I could learn while working. The onboarding process took me through each step, making sure I knew how to manage the dialer and database features effectively. Even the calling tools' functions were easy to grasp due to the good wording. After completing the training, I felt confident about using the remote workflow software. If I had to do this again, I would definitely go through the onboarding just as thoroughly because it really sets you up for smooth usage afterward.