Would do support calls again, especially after initial weeks
I didn’t experience much hassle after the first attempts at setting up the software and dialer; the daily use felt smooth in general with just the usual minor questions. One particular moment sticks out where I had a query about database integration midweek, and the telephonic support team responded efficiently and clearly, which really helped me get back on track quickly. Throughout my use, I found that while the first few tries involved more hand-holding and explanation, the ongoing communication was much lighter, with only occasional assistance needed. I felt comfortable reaching out for help whenever required yet didn’t face unnecessary follow-ups. Knowing that the support is reliably reachable if issues arise makes me confident I’d engage them again if the need comes. Overall, the balance between independence and available help during day-to-day operations met my expectations well enough for future use of their software.