Would do onboarding training again but with tempered expectations
The responsiveness from the team during the training and onboarding sessions was acceptable. They answered my queries within a reasonable timeframe but not immediately, so some waiting was involved. When I asked questions about the sign-up and payment process, the explanations were clear enough to follow without needing repeated clarifications. The trade-off was that there wasn’t much proactive communication or follow-up unless I reached out. I think I would choose to do the training again, because the material itself is useful and the support answers what’s needed. However, I wouldn’t expect instant responses or detailed assistance unless prompted. It’s a functional setup if you’re patient and willing to explore more on your own. The process is straightforward enough that prior experience speeds things up, which is something I found helpful as I progressed.