3 out of 53 of 5Verified purchaseTraining and onboarding
Would do onboarding again despite some delay
It took me roughly a couple of weeks to fully get comfortable with the WFHI software and training modules, which felt a bit longer than ideal. The initial sign-up and payment formalities were clear enough, so no complications there. The dialer setup was a crucial step, but it did slow me down since I had to revisit the training sessions multiple times to fully grasp the process. On the positive side, the auto updates helped keep the workflow current without manual effort, and telephonic support was available when needed. Overall, despite the slow start and extra time investment, the thoroughness of the onboarding means I would choose to repeat this experience if I needed to, as it does lay a decent foundation for managing remote workflows.