Would do onboarding again, but with more patience
The training and onboarding process for the software required me to figure out quite a bit on my own. While there was structured guidance available, many features like the calling tools and database setup were not spelled out in detail. I spent time experimenting and retracing steps to get things right. The automatic updates did help ensure the software stayed current, but understanding how those changes impacted my workflow took personal effort. Telephonic support was useful here, but I found that quick answers were rare, so patience was necessary. Despite these challenges, I feel I could do the onboarding process again, though now I know to allow more time for self-directed learning instead of expecting everything to be hands-on taught. It’s a manageable process but not one you can rush through. So yes, I would repeat it, but with that perspective in mind.