Would do it again, though without much fanfare
I wasn’t particularly sure about the WFHI offering at first, mostly because I hadn’t used software dedicated to remote workflows in this way before. But by the time I finished going through the initial training and explored the database and dialer tools, I felt reasonably confident that I understood the basics well enough. The sign-up and invoicing process was smooth, which helped me trust the professionalism of the service, even if it wasn’t impressive by any means. I didn't feel an overwhelming excitement or anything like that, but the experience was solid enough to make me think I would choose to go with WFHI again if I needed software and training along these lines. The automatic updates seemed to work well in the background without causing disruptions, and the telephonic support was available when I needed to ask a few operational questions, though not particularly outgoing in their communication. I appreciated how the database feature integrated with the calling tools because it fit into my routine fairly well, which gave me a sense of coherence with my workflow. Overall, it was an understated feeling of reassurance rather than enthusiasm, but the kind of reassurance that would push me to use this again if the situation called for it.