Would do it again, though it took effort to find info
At first, I found it a bit tricky to locate exactly what I needed in their support and communication system. There was a lot of information available, but it wasn’t always immediately clear where to find answers to specific questions about the dialer and database features. However, once I navigated through a bit of trial and error, the telephonic support provided fairly quick and helpful responses which made the overall experience worthwhile. I appreciated that the team was patient and explained technical points clearly. While the initial complexity made me hesitant, I would do the process again because eventually everything worked out fine. The training was helpful enough to fill in gaps but was not extensive. I think if the documentation was more straightforward from the beginning, the time spent searching for information would be much less. Still, the balance between self-help resources and direct support felt adequate, and I recommend the service with the caveat that you might need some persistence.