Would Do It Again; Support Got Me Rolling
When I started using WFHI’s software, the initial phase took a bit longer than I hoped, mainly because I wasn’t entirely familiar with the dialer’s layout and the database structure. I reached out to support through their helpline, and although the hold time wasn’t negligible, once I got connected, the assistance was practical and to the point. They didn’t overwhelm me with jargon but explained the main steps to get going properly. The training materials were decent and helped reinforce what I learned. After that, daily communication between the software components was smooth, and automatic updates didn’t disrupt anything important. The invoicing and payment process was also straightforward with minimal fuss. Despite the slightly slow start, the software eventually fit well into my workflow. Given this experience, I wouldn’t hesitate to try the setup again if needed. Knowing the support lines are reachable and useful makes the whole effort feel worthwhile, even if I might prepare myself for a bit of a learning curve on the first go.